Privacy Policy

Who we are

Underground Fetish is a trade name of Duizendpoot B.V..
Duizendpoot B.V., situated on Spuistraat 44 in Amsterdam, is responsible for the processing of personal data as is written in this privacy policy.

The business address (and post address) is:

Duizendpoot B.V.
Spuistraat 44
1012TV Amsterdam
Tel nr: +31 (0)20 330 3337
E-mail: info@underground-fetish.com
http://www.underground-fetish.com / http://www.underground-fetish.nl

What personal data we collect and why we collect it

Duizendpoot B.V. collects your personal data when you make use of our website and / or when you submit them to us.

The personal data that we might collect are as followed:

– First and last name
– Address data
– Telephone number
– E-mail address
– IP-adres
– Internet Browser type and computer type
– Time and date of purchases
– Other personal data that you submit yourself, for example when creating an account on our website, information filled out in the contact form or through other means of contact.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Through contact forms we collect aforementioned data that you submit yourself when filling out the form.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Cookies will also be used to store cart data and connects the right cart data to the right user. No personal information is stored in these cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We only share the acquired data with third parties that are necessary for fulfilling tasks such as processing orders, mail carriers for shipments, sending of newsletters if you opted in to receive them. We don’t hand out any personal data to third parties that are unrelated to the usage of the website, except when we ask your specific permission for it or are allowed to do so by law.

The parties that have access to your personal data are:

For processing the payments of your order

Pay.nl (payment service provider), stored data may vary on payment method, but can include:
– Full name & address data, e-mail address, telephone number, sex, date of birth, IP address, Bank account data, card number (encrypted), purchase data.

For processing the shipment

Myparcel.nl (shipping), they provide our shipping using the couriers post.nl & DHL, both of which may also store data if used for the shipment.
– Full name & address data, e-mail, phone number, document & shipping numbers of each parcel.

For managing our subscriber list & sending newsletters

Mailerlite provides our newsletters and subscription forms, they only receive data when you opt in for our newsletter.
– Full name & e-mail address

Social Media

Social Media, the website make can make use of social media plugins like Facebook, they might collect data through your interaction with these plugins or with social media buttons located on the website.

Google Analytics

We use the web analytic services of Google Analytics to track the interaction of users with our website. We collect this data so that we can improve our website based on our users. The information that we gather with this are things such as location, devices and activity on the website. This information is made anonymous and is not shared with other Google Services. You can download a Google Opt-Out browser add on here if you don’t want your information tracked.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also (indefinitely) store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How can you reach us

The business address (and post address) is:

Duizendpoot B.V.
Trade name: Underground Fetish
Spuistraat 44
1012TV Amsterdam
Tel nr: +31 (0)20 330 3337 (work days between 12:00 – 19:00)
Fax nr: +31 (0)8778 444 13
E-mail: info@underground-fetish.com
VAT nr: NL.8126.50.475.B.01
Chambre of Commerce nr: 33 224 015
IBAN: NL26 INGB 0004 4670 81

Additional information

What third parties we receive data from

We don’t receive any data from third parties not affiliated with us or those are not necessary for our website to perform its function. We might receive data from the third parties affiliated to the website regarding past purchases/transactions, behavior on the website. This data if used, will only be used for internal research on customer behavior and sales statistics.