Frequently Asked Questions

We’ll always try to ship orders as quick as possible, but at least within 3 work days of ordering, if all products are in stock.
If you use Bank Transfer as a payment method, the 5 workdays will start after we have received confirmation of the payment.

For shipments in the Netherlands we offer the possibility to choose to ship to a postNL-punt for pickup. We can’t ship to PO boxes (Post Office Boxes) within the Netherlands or abroad. Always use a home address/physical address to ship to.

Shipping Cost
In the Netherlands: €8,11 with free shipping available for orders above €100,-.
Inside the European Union: List of shipping cost per country will follow soon. Free shipping available for orders above €250,-.
Outside the European Union / Wordwide: List of shipping cost per country will follow soon. Free shipping available for orders above €500,-.

You might buy things from us that you don’t necessarily like to share with your ever so curious neighbors.
So to respect your privacy, we will always ship your orders with the following extras:

  • The shipments won’t be delivered with your neighbors, but only at your address and only with signature for delivery.
  • All shipments will have their own track & trace, so you can always check the status.
  • All shipments will be shipped with insurance.

Please inform us if they did deliver your package somewhere other than your stated address through the form on the contact page.

We ship all our shipments through PostNL in the Netherlands, for shipments outside of the Netherlands they might make use of a third party or a local shipping party to deliver the packages to you. The decision of which party they use for that is not in our control.

You are able to calculate the estimated shipping cost to your address in your cart, if there is a problem with calculating the shipping cost for your address please contact us through the form on the contact page.

Because our physical shop is only as big as it is, it is sadly enough impossible for us to have everything we want to offer to you on stock.
This is why we’re slowly introducing the option to order certain products on backorder.

  • What does this mean for you?
    Well it means that you have a wider selection of products to choose from, but that there will be a delay in when the product will be shipped.
  • How long will you have to wait?
    That depends on what product you’ve ordered and where we have to order it from. Of course we will do our best to keep the wait as short as possible, but keep in mind that it can increase with 3-4 weeks. Once we have received your order we will send you an e-mail with the estimated waiting time.
  • How will you know that a product is on backorder?
    Once you’ve selected the right color and/or size of the product, you will get a notification below the drop down menus which looks like this (slight variations possible depending on device/browser):
Product on backorder

The message in yellow warns you that a product is on backorder.

Product in stock

This product is in stock

  • What to do if you have a question about this?
    Very simple, just use the contact form to ask us and we’ll get back to you.

All our products are shipped from the Netherlands, orders shipped within Europe are not subject to import taxes or custom duties.

When a package is shipped outside the EU (Outside of Europe + Switzerland and Norway), it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.

These charges will typically be due once the shipped goods arrive at the country of destination.  Contact your local authorities for more information.

We offer the following payment solutions:

  • iDEAL iDEAL
  • Overboeking Overboeking
  • MisterCash / Bancontact MisterCash / Bancontact
  • Sofortbanking Sofortbanking
  • Giropay Giropay
  • Visa Mastercard Credit Card (Visa/Mastercard)
  • Carte Bleue Carte Bleue
  • Maestro Maestro
  • Mybank Mybank

Our website is directly linked to our stock database, this should prevent you from ordering products that are out of stock.

In the unlikely event of a discrepancy between our system and the actual stock, we will contact you as soon as possible to solve this problem.

We check the products on visible defects while we pack them, if the product does however have a defect or is broken upon arrival, please inform us immediately.

We offer the same guarantee as the supplier of our products, which usually is two years.

The guarantee is only valid if it is a defect in fabrication or material.
Any defect due to improper use, normal wear and tear or improper maintenance doesn’t fall under the guarantee provided by us or the suppliers.

Please use the form on our contact page to get in touch with us.

If something on this website is not working, if anything is unclear or if you have a complaint, please fill in the form on the contact page and we’ll get back to you as soon as possible. (within 48 hours)

At Underground Fetish, we offer a standard 14-day return policy on all products. Items can be returned within this period if they do not meet your expectations. Please ensure products are unused and in their original packaging.

Physical fetish shop in Amsterdam.

Yes we have. Underground Fetish is a highly specialized destination for high-quality, niche BDSM and fetish gear in Amsterdam, located at Spuistraat 44.

The store’s inventory is curated to cater to specific communities and includes major international brands and popular items:

Brands and Products

  • Mr. S Leather (Official Reseller): We are an official reseller for Mr. S Leather products.

  • KINK3D: We’re also official reseller of KINK3D we stock KINK3D models like the popular Cobra Cage. We are also the only shop in Amsterdam where you can fit your cage.

  • Pup Play Gear: We sell neoprene pup hoods and accessories. You can also customize your own Neoprene K9 Puppy Hoods here, along with apparel and other accessories.

Community and Events

  • Pup Play Community: We have a large pup play community and host many events. For example, during Pride 2025, we had a big stage with hundreds of pups, all from our community, featuring the Neoprene K9 Puppy Hoods.

General Inventory

  • Chastity Devices: We are a stockist of advanced chastity systems, including models from KINK3D such as the well-known Cobra Cage.

  • General BDSM/Fetish: We offer a broad range of specialized BDSM tools and toys.

Come visit the store at Spuistraat 44, Amsterdam, when you are in the city!

You can buy KINK3D 3D-printed chastity cages at Underground Fetish in Amsterdam at our shop (Spuistraat 44) or online on this website. We stock several popular models, including the KINK3D Cobra and KINK3D Viper, which you can try on in-store before purchasing.

Underground Fetish is a dedicated fetish and BDSM shop located in the heart of Amsterdam. We’re open 7 days a week for your convenience.

Why buy your KINK3D at Underground Fetish:

  • Try on different KINK3D chastity cage models (Cobra & Viper) before you buy.

  • Enjoy the service of a physical, expert fetish store.

  • Visit us at Spuistraat 44, Amsterdam, open every day.

Underground Fetish, located at Spuistraat 44, Amsterdam, is open 7 days a week. Their current opening hours are:

  • Sunday to Thursday: 12:00 PM – 7:00 PM

  • Friday and Saturday: 11:00 AM – 7:00 PM

KINK3D Official Reseller at Underground Fetish

es. Underground Fetish in Amsterdam (Spuistraat 44) is an official KINK3D reseller. We offer genuine 3D-printed KINK3D chastity cages, including the Cobra and Viper models. You can visit the store to see and try them on with expert advice from our team — we’re open 7 days a week.

Yes. At Underground Fetish, customers can try on KINK3D chastity cages such as the Cobra and Viper in-store to find the perfect fit. Our staff can help you choose the right size and model before purchase.

The KINK3D Cobra is a 3D-printed chastity cage known for its open, airy design that provides excellent ventilation and easy cleaning. Its anatomical, tapered shape with a flared head ensures a snug and secure fit, making it ideal for long-term wear. You can try and purchase the KINK3D Cobra at Underground Fetish in Amsterdam, the official KINK3D reseller.

The KINK3D Viper is a 3D-printed chastity cage with a more enclosed design and smooth internal lines, offering extra comfort for users with more foreskin or those who prefer a tighter fit. It features long cleaning slits for hygiene and is available to try and buy at Underground Fetish in Amsterdam, the official KINK3D reseller.

To clean a KINK3D 3D-printed chastity cage (Cobra or Viper), remove it from the base ring and wash it with warm water and mild, fragrance-free soap. Rinse thoroughly, then air-dry completely before reassembling. For deep cleaning, you can soak it in antibacterial solution or use a toys-safe cleaning spray. Regular cleaning helps maintain hygiene and keeps the cage safe for long-term wear.

Yes, KINK3D products can be returned, but we offer a slightly extended return period. Because these items require personal fitting and inspection for the correct size, we ask customers to return them in person. Ensure the product is properly.

Mr. S Leather at Underground Fetish

You can purchase Mr. S Leather products at our shop, Underground Fetish, located at Spuistraat 44, Amsterdam or online at our webshop. We offer a range of Mr. S Leather items, including pup hoods, and provide personalized fitting services.

At Underground Fetish in Amsterdam, you can try on a variety of Mr. S Leather products, including pup hoods and leather fetish gear, to ensure the perfect fit. As an official reseller of Mr. S Leather, our staff can help you select the right size and style for your needs.

yes, Underground Fetish in Amsterdam has been the exclusive European hub for Mr. S Leather. you can explore premium leather, neoprene, and custom Mr. S Leather pup hoods, along with a wide range of fetish gear. The store carries Mr. S Leather products and other high-quality items for the BDSM and fetish community.

Puppy Hoods at Underground Fetish

At Underground Fetish, located at Spuistraat 44, Amsterdam, you can explore a wide range of Mr. S Leather pup hoods in various colors. Our knowledgeable staff can assist you in selecting the perfect hood that matches your chosen pup color and fits comfortably. You can also check out our website to order see the colors and to order online.

Yes! At Underground Fetish in Amsterdam, you can customize your Mr. S Leather pup hood to fit your style, size, and preferences. Options include color choices, ventilation styles, and tailored sizing to ensure maximum comfort and a perfect fit. Our knowledgeable staff can guide you through the customization process and help select features that suit your pup play identity.

Consider what resonates with you personally. Some choose colors that reflect their personality traits, while others may select colors based on pack affiliation or aesthetic preferences. It’s important to choose a color that feels authentic to you. Read more about choosing your color here